Have a question about CryptoLeo? Our support team can help with account access, verification, payments and withdrawals, as well as technical concerns or general feedback. Choose the contact channel that suits your enquiry. Live chat is handy for quick questions, while email gives you space to explain an issue in more detail. Include any relevant transaction details when you get in touch, but never share your password or private wallet keys.
| Department | Contact |
|---|---|
| Customer support email | [email protected] |
| General enquiries email | [email protected] |
| Affiliate enquiries email | [email protected] |
| Phone number for enquiries | +44 20 7946 0384 |
| Working hours for phone enquiries | Mon-Fri, 09:00-18:00 |
Email Support
Email is the preferred contact method for detailed requests, account issues, or when documents are required. Please send messages to [email protected] with a clear subject line and include your full name, account ID and up-to-date contact details. Providing these upfront helps us process requests faster and avoids unnecessary delays in verification or follow-up.
Contact Form
Response Time
Our support team aims to answer most inquiries within one business day. Simple questions about your account, games or promotions may be resolved sooner. More complex issues, such as payment reviews or document checks, may take longer depending on their nature. If we need more information, we’ll let you know what to provide.
Feedback
We value your feedback. Share suggestions, bug reports or feature ideas to help shape the site. Every message is reviewed by our team and used to improve games, promos and account features. Contact us via live chat or email and we’ll review your input promptly. Your suggestions help us tune the experience for all players.